Avlis internet issues resolved

Post by **Orleron** » Fri Oct 24, 2003 1:25 pm

After dealing with lots of high level techs from Cablevision, we were able to convince them that they had a problem with their hardware somewhere along the line. I just got a phone call from them and they told me that the issue was fixed around 0000 GMT last night. Please confirm that you are not experiencing the same lag issues as the past few days where your connections would cut out every 70 seconds or so.

Heronimous Fox · Post by **Heronimous Fox** » Fri Oct 24, 2003 1:31 pm

Taken my trusty gnome to the two worst servers (elysia and mikona) and experienced no sign of lag....in combat...merchant mode....crafting .....running around scared...

looks good

PerkyElf · Post by **PerkyElf** » Fri Oct 24, 2003 1:31 pm

I've played for hours on Mikona today... and experienced no lag at all.

Dirk Cutlass · Post by **Dirk Cutlass** » Fri Oct 24, 2003 1:51 pm

Woohoo ! Well done Orl & team ! Your perseverance and stubbern-headedness has paid off! ... er.. that was meant to be a complement by the way

Tharliss · Post by **Tharliss** » Fri Oct 24, 2003 2:02 pm

*Stands up and applauds. Sits back down to work and daydream about testing the lag-free Avlis tonight*

Good work guys!

Manuel the White · Post by **Manuel the White** » Fri Oct 24, 2003 2:09 pm

Great job to all involved.

This required ISP, scripting, database, networking and virus detection to be scrutinized and in some cases fixed. Although it was a real pain, the effort was actually a good exercise in evaluation. Obviously the main problem was the ISP. However, getting the worms off the servers, squashing some script bugs, running NWNX Profiler against our systems and more will agregate into big gains all around.

Thanks, Team!

Dralix · Post by **Dralix** » Fri Oct 24, 2003 2:30 pm

I wish I wasn't at work so I could check it out.

Since I can't play I will echo the thanks that others have given to the team. Sounds like it was quite a task and very successful.

Post by **Orleron** » Fri Oct 24, 2003 2:49 pm

Yeah, we shouldn't forget to thank our resident security genious, CuRoi, who did all of the network troubleshooting, as well as Papillon who did most of the script troubleshooting, and of course the rest of the team who added various other kinds of support.

Uvatha · Post by **Uvatha** » Fri Oct 24, 2003 2:50 pm

It goes fine now, thx

Post by **Nighthawk4** » Fri Oct 24, 2003 4:11 pm

Once again, the Team are astounding.

That is awesome - even on my crappy 56k Dialup connection.

Thanks to all concerned.

WOW

Aloro · Post by **Aloro** » Fri Oct 24, 2003 5:28 pm

Special thanks to CuRoi, who gets picked on far more than he deserves.

Well done!

- Aloro

Vanor · Post by **Vanor** » Fri Oct 24, 2003 5:45 pm

Aloro wrote:Special thanks to CuRoi, who gets picked on far more than he deserves.

Yeah he did a great job getting this nailed down...

But more then he deserves? I dunno.

CuRoi · Post by **CuRoi** » Fri Oct 24, 2003 6:00 pm

I think Pap deserves a round of applause for being convinced all along the lag spikes were the fault of the ISP.

Me? I look for bad guys around every corner.

And Vanor? Bite me.

Gaelyn Faerstryd · Post by **Gaelyn Faerstryd** » Fri Oct 24, 2003 6:19 pm

To coin a phrase...... Woot!!!

Bear · Post by **Bear** » Fri Oct 24, 2003 6:23 pm

Brilliant. Things were great late last night when Manuel and I were the only two fekkers in the entire wilderness.

Thanks for this,

Bear

Garand · Post by **Garand** » Fri Oct 24, 2003 6:29 pm

Thanks everyone, now that the servers work I can stop doing productive stuff and start playing the game like a good wasteful American.

Titanium Dragon · Post by **Titanium Dragon** » Fri Oct 24, 2003 7:41 pm

We love you!

Underhill · Post by **Underhill** » Fri Oct 24, 2003 9:01 pm

Thanks guys, plays great!

Sili · Post by **Sili** » Fri Oct 24, 2003 9:05 pm

Aloro wrote:Special thanks to CuRoi, who gets picked on far more than he deserves.

Well done!

- Aloro

Yeah not enough. Scrawny punk!!!

Aceywacey · Post by **Aceywacey** » Fri Oct 24, 2003 9:14 pm

I can also confirm that the lag is gone. Yay!

BIG BIG thanks to the team!

Just out of interest, how long did it take to convince your isp they had a problem? I work for um .... the largest isp in Australia, and they always blame the user end

Post by **Alexandru Stanicu** » Fri Oct 24, 2003 10:10 pm

YARR!

Three cheers for Pap!
Three cheers for Orl!
Three cheers for CuRoi!

On a side not I am taking up a collection to buy a Red Shirt for our Security Officer... Size ES*

-Alex

*Extra Scrawny

SSH83 · Post by **SSH83** » Sat Oct 25, 2003 4:06 am

Hurray! Thanks!

Cougar · Post by **Cougar** » Sat Oct 25, 2003 6:47 am

I still get an occasional hiccup, but I know it is on my end. What exactly did you tell your cable techs to convince them it was on their end? Ever since I moved my connection has not been what it should be quality wise. My speed is still there but I tend to loose pings and packets at various times.

BTW ... I must say I continue to be impressed by the level of quality that the team puts forth and the great rp from the other players that make this such an awsome PW.

Comick · Post by **Comick** » Sat Oct 25, 2003 12:49 pm

Everything is fine !

Good job guys !

Post by **Orleron** » Sat Oct 25, 2003 2:52 pm

I didn't have to tell the cable people much. It was obvious. Whenever they would pingflood me, they would get a packet loss exactly every 70 seconds. The hardest part was just getting them to stare at something for that long, because their natural response is to look at something for 2 seconds and say it's working fine.

When I unplugged the network from the modem, so only the modem itself was connected to the internet, it still had a ping loss, which means there was nothing wrong with our network. At that point they really decided they better take a look.