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Masterlist: Assistance from the Team

PostPosted: Thu Sep 14, 2017 4:20 am
Author: Ronan
The team is committed to assisting players, and offers a variety of methods to give your character customized perks in the world or help you if you've gotten stuck somewhere on the server. Below is a frequent list of requests and offers we can help you with. Please be aware that while the team is very interested in assisting players, we are limited in number and this limitation may affect the amount of requests we can take in or the length of time it will take to process a request.

Note as well that some requests are larger than others - for example, if you are requesting a custom race for remort options and going with something unusual, the team will require more time to go through your request.

Custom Content
Write your own IC Book
Tyedu Spirit Gods

Player Housing
Make your own character's house
Purchase pre-built housing
Purchase storage
Get a merchant in a public market

Character Customization
New Game + : Start a new character with bonuses – Remort!
Re-create an existing lvl 40 character: Refresh
Send the DMs information on your character
Get help unlocking a PrC

Getting Help
I'm stuck
Either the server is down, or it's behaving badly
My character file is broken
I want to make a suggestion for something cool IG

Get help from the DM team reviving a guild

Note on Requesting DM events: It is our policy to refuse individual requests for DM events. This is simply because we don't (and never will) have enough DMs to accommodate the flood of requests we would get if we accepted them.

Re: Masterlist: Assistance from the Team

PostPosted: Thu Sep 14, 2017 4:20 am
Author: Ronan

I'd like to ask about something that doesn't seem covered by the above options...
Please PM the Assist Staff and we'll get back to you when we can.

Can I have Boots of Speed?
Understand that certain unusual requests will be denied.

I sent a PM to the Assist Staff and they haven't gotten back to me yet.
If it's been a month or more please send a follow-up PM.

I have questions about player housing...
For this one, please PM Hamlet instead of the Assist Staff team; Hamlet is our PH expert.

I have some other question...
If it's about general policy or rules, you can use Ask the Team. If it's about a personal request, please PM the Assist Staff.

Re: Masterlist: Assistance from the Team

PostPosted: Sat Dec 30, 2017 5:30 am
Author: Ronan
Last updated 12/29/17 to adjust for new Assist Staff team.