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Portal issue

PostPosted: Sun Jun 05, 2016 1:14 pm
Author: Lady_Ashling
Having an odd issue. Trying to portal from Deglos to hala is timing out for El'aria but its working for my other charaters...

The only think i can think of is that shes never been offworld before

Anyone come across this before

Re: Portal issue

PostPosted: Sun Jun 05, 2016 9:43 pm
Author: katllyn
Having the same issue with a character who's never portalled before. I get:

Starting portal...
Trying to portal...
hold on...
hold on...
hold on...
hold on...
hold on...
hold on...
Your character file could not be transferred successfully (still busy). Portalling aborted.

Re: Portal issue

PostPosted: Mon Jun 06, 2016 4:58 am
Author: Commander Morgan
I had the same problem when portalling off World,both to Tairis and Ysgard
I found logging out logging back in after a while worked.

Re: Portal issue

PostPosted: Mon Jun 06, 2016 9:25 am
Author: Lady_Ashling
katllyn wrote:Having the same issue with a character who's never portalled before. I get:

Starting portal...
Trying to portal...
hold on...
hold on...
hold on...
hold on...
hold on...
hold on...
Your character file could not be transferred successfully (still busy). Portalling aborted.

been getting that with over a week :(

Re: Portal issue

PostPosted: Tue Jun 14, 2016 9:47 am
Author: katllyn
Oh poop! Though I never was able to transition offworld, for some reason Avlis now thinks I belong on Ysgard - only I can't log in there either! Is there a DM that can help me be able to log into Avlis again? SORRY! Promise I'll never leave again! :)

user: katllyn
char: Anara Nazár

Re: Portal issue

PostPosted: Tue Jun 14, 2016 11:14 am
Author: Zerub
What happens when you try to log directly to Ysgard?

Scott

Re: Portal issue

PostPosted: Tue Jun 14, 2016 11:47 am
Author: Katroine
I thought portalling did not work with characters with funny characters in their name, like the apostrophe?
I could be wrong but I remember an old character being unable to go offworld because of it.

Re: Portal issue

PostPosted: Tue Jun 14, 2016 4:11 pm
Author: terror2001
I have a character with apostrophes in their name who has portalled before. I have not tried lately though.

Re: Portal issue

PostPosted: Tue Jun 14, 2016 4:30 pm
Author: Grunt
What is the staff of the other world(s) you're portalling to saying?

Re: Portal issue

PostPosted: Tue Jun 14, 2016 5:27 pm
Author: Lady_Ashling
Zerub wrote:What happens when you try to log directly to Ysgard?

Scott

I can port there with any other character directly or via deglos.

Its just El'aria thats got the issue

Re: Portal issue

PostPosted: Tue Jun 14, 2016 5:34 pm
Author: badjabadjabadja
I am trying to log directly into Ysgard and it:

Finds it after a long delay, then times out
or
Finds it after a long delay, then lets me log in
or
It just times out

Hala seems about the same or worse.

Trying to portal over did not give me any ~hold ons~ it went straight from ~you are portalling~ to ~oh no you are not!~

Re: Portal issue

PostPosted: Tue Jun 14, 2016 8:14 pm
Author: katllyn
Zerub wrote:What happens when you try to log directly to Ysgard?

when I try direct to Ysgard, I have an empty character vault. :( nothing to connect to

when I directly connect to Avlis, I can log in, but I'm dominated and told I belong on Ysgard.

it's like no one wants me! I'm trapped in some cosmic coffeeshop somewhere between the two!

Katroine wrote:I thought portalling did not work with characters with funny characters in their name, like the apostrophe?

Lady_Ashling wrote:Its just El'aria thats got the issue

yes this may be the the issue! My char has an accented a in her name: á.

Can anything be done, or am i forever mistress of this transplane?? (i'm okay with that if it comes with deity status)

Re: Portal issue

PostPosted: Wed Jun 15, 2016 12:28 am
Author: badjabadjabadja
Ysgard & Hala were reset a few hours ago - that fixed the timing out problems I was seeing. When I did log back in to Deglos to try the portal, it told me I was supposed to be on Ysgard, even tho previous portal attempts told me they had failed (timed out), and left me on Deglos. Fortunately Ysgard accepted my PC on logging in direct.

I was seeing an empty vault for up to around 30 secs before the servers reset - perhaps 'laggy-server syndrome' was causing some of the problems other players have been experiencing?

Re: Portal issue

PostPosted: Fri Jun 17, 2016 7:59 am
Author: katllyn
POOP! Sorry to keep posting on this but I'm running out of ideas. Ysgard can't help me because i don't have any character in my vault there. Is there anything on the Avlis side that can be done so i'm not dominated when i log in?

Re: Portal issue

PostPosted: Fri Jun 17, 2016 9:29 am
Author: Plethora
Any DM can undominate you, on the Avlis side.

Re: Portal issue

PostPosted: Fri Jun 17, 2016 12:04 pm
Author: Zerub
I sent a PM to THemi to see if he can look at this also. He hosts Ysgard and is usually AMAZINGLY fast at fixing things. Maybe he will have an idea.

Scott

Re: Portal issue

PostPosted: Fri Jun 17, 2016 12:06 pm
Author: Zerub
btw, has the PC ever been on Ysgard or any of your PCs? If not then they would not be in the vault there.

Scott

Re: Portal issue

PostPosted: Fri Jun 17, 2016 1:00 pm
Author: Zerub
Themi said he is a bit stumped also. He would need Avlis logs on it. If anyone has those that could pass them on to him, it may help.

Thanks.
Scott

Re: Portal issue

PostPosted: Fri Jun 17, 2016 4:37 pm
Author: Gorgon
The á in the name would be an issue if UTF-8 conversion is still a problem. Don't know anything about the NWNX/Vaulster versions and OS types on both ends now, so it may not matter too. Themi would probably know if that still mattered. Knowing the versions might have helped with diagnosing the Deglos crashiness also.

And as Pleth said: Any DM can undominate you, on the Avlis side.

Re: Portal issue

PostPosted: Fri Jun 17, 2016 7:26 pm
Author: katllyn
Zerub wrote:btw, has the PC ever been on Ysgard or any of your PCs? If not then they would not be in the vault there.

Scott

No, she hasn't - she's only tried to transfer (and failed every time). That's why it's mystifying that Avlis seems to think the transfer was successful.

guess I'll just keep looking for a DM who has the time to help

Re: Portal issue

PostPosted: Fri Jun 17, 2016 9:09 pm
Author: Zerub
katllyn wrote:
Zerub wrote:btw, has the PC ever been on Ysgard or any of your PCs? If not then they would not be in the vault there.

Scott

No, she hasn't - she's only tried to transfer (and failed every time). That's why it's mystifying that Avlis seems to think the transfer was successful.

guess I'll just keep looking for a DM who has the time to help



I am curious if you transfered last week or so when Ysgard was having problems. I am curious if Avlis gets you marked "not possessed" if you could then portal over. I would try it while the DM is there to see.

Scott

Re: Portal issue

PostPosted: Fri Jun 17, 2016 9:46 pm
Author: Angel of Death
Try to join IRC if you need to find a DM. Some are around.

Re: Portal issue

PostPosted: Wed Jun 22, 2016 6:12 pm
Author: Themicles
In order to figure out why this issue is occurring in the first place, I will need to see logs from the same time and date from both sides. Since I host Hala and Ysgard, I have direct access to their logs. However, I have not been successful in getting logs from the Avlis team in some time.

If someone on the staff is willing to work with me, and give me the log files, I can probably figure this out and resolve the issue. I did write or rewrite the vast majority of the core Vaultster scripts that are still in action and assisted PJ with the Linux port. If the core scripts have been changed since, then that may be part of the problem. I spent a significant amount of time back in the day resolving bugs with Vaultster and various character names.

A real quick check for anyone on the Avlis team with Vault access is to compare this character's name versus its actual filename. If the character has been renamed without updating the filename, it will guarantee that they cannot portal.

Re: Portal issue

PostPosted: Wed Jun 22, 2016 6:46 pm
Author: Lady_Ashling
Themicles wrote:In order to figure out why this issue is occurring in the first place, I will need to see logs from the same time and date from both sides. Since I host Hala and Ysgard, I have direct access to their logs. However, I have not been successful in getting logs from the Avlis team in some time.

If someone on the staff is willing to work with me, and give me the log files, I can probably figure this out and resolve the issue. I did write or rewrite the vast majority of the core Vaultster scripts that are still in action and assisted PJ with the Linux port. If the core scripts have been changed since, then that may be part of the problem. I spent a significant amount of time back in the day resolving bugs with Vaultster and various character names.

A real quick check for anyone on the Avlis team with Vault access is to compare this character's name versus its actual filename. If the character has been renamed without updating the filename, it will guarantee that they cannot portal.

Shes a half-nymph so the character creation guy would have booted and edited her file, could that cause it?

Re: Portal issue

PostPosted: Wed Jun 22, 2016 6:51 pm
Author: Themicles
Possible, but I doubt it. Plenty of custom characters portal just fine.